Privacy policy

Privacy Policy Your privacy is critically important to us. At Reliable Emergency Light Testing and Water Services, we are committed to maintaining the trust and confidence of our visitors to our website. In particular, we want you to know that we do not sell, rent, or trade email lists with other companies and businesses for marketing purposes. This Privacy Policy provides detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others, and how we keep it secure.

Information We Collect While engaging with our services or visiting our website, you may be asked to provide various pieces of personal information. This may include your name, address, contact number, and email address when submitting inquiries or requesting services. Additionally, details regarding your requirements for emergency light testing or water services may be collected to ensure efficient service delivery. 

How We Use Your Information The information we collect is utilized specifically to deliver the services requested by you efficiently and effectively. This includes scheduling appointments for emergency light testing and water maintenance in compliance with UK regulations. Your information allows us to customize our service offerings and provide customer support tailored to your needs. We also occasionally send newsletters or updates if you have opted in for these communications. 

Consent and Third-Party Access By providing us with your personal data, you consent to its collection and use in accordance with this policy. Be assured that your information is protected under secure environments and used primarily within our organization for administrative purposes. We will not share your personal information with any third-party unless legally required or necessary for operational needs—such as partnering technicians helping with large-scale water emergency solutions—while ensuring they uphold similar privacy standards.

Security Measures We take the security of your personal information seriously. To prevent unauthorized access or disclosure, appropriate physical, electronic, and managerial procedures have been implemented to safeguard the details we collect online. While we strive to protect your personal data, it’s important to note that no method of transmission over the internet is entirely secure; however, these measures significantly reduce potential risks.

Please contact us directly if you have any questions regarding our privacy practices or would like additional clarification about the handling of your personal details.